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Conversation about booking a hotel room  

2017-02-08 18:06:08|  分类: English Articals |  标签: |举报 |字号 订阅

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During this English lesson you will learn how to ask questions how much a room cost, to how long you want to stay.
A lot of the time you will be able to get hotel without making a booking, however sometimes during the peak holiday season you it is wiser to make a booking prior to arriving. 
Booking or reservation? 
Booking is mainly used in the UK, while reservation is used in America. 
How to make a booking
To book a hotel you can sometime book using the internet or you can telephone. Below is a list of questions you can ask starting with the price.
Hello, can you tell me much your rooms are?
Hello, what prices do your rooms start from?
Hello, how much does a room cost?
Some answers to the questions above
Hello, our cheapest rooms start at  ?35 for a basic single room.
Hello, our rooms start at  ?35 for a standard room and go up to  ?155  for a delux suite. 
OK. Can I reserve a single basic room please?
Hello, I would like to make a booking for a single room please. 
Hello, I would like to reserve a three delux suites.
Dates and duration
What day would you like to check in?
Which date did you want to reserve?
What date are you looking to make a booking for?
How to tell them how long you want a room
I would like a room from August the 4th to the 22nd to August the 25th
I only want a room for the 21st of January.
How long will you be staying with us?
When date will you be checking out?
How many days will you be needing the roon for?
I will staying for 1 weeks.
I want to book the room for 7 days.
I will be needing the room until the 1st of September.
Conversation about booking a hotel room
Receptionist: Good morning, Pine trees Hotel.  How can I help you today?
Customer: Hello, I would like to book a room for tonight / Friday, August 15th / the 20th till the 23rd.
Receptionist: What kind of room would you like?
Customer: I would like a double room, please.
Receptionist: Please hold on I will check.........I am afraid we only have single room available. Tomorrow we will have a double room.
Customer: OK that will do. How much for a single room?
Reseptionist: Forth pounds including vat / excluding vat / before vat.
Customer: Are meals included in that price?
Receptionist: Yes, your breakfast and dinner are included and are served in our dining room.
Customer: That's great; I will take a single room for tonight and change to a double room tomorrow. 
Reseptionist: Can you give me your credit card details so we can book your room.

Getting your roomed cleaned conversation
Hetel reception: Reception Linda speaking. How can I help you today?
Bridger: Hello, I'm staying in room 321. I would like you to send someone to clean the room, if it is possible?
Linda: Sure. Do you want it cleaned now or do you have a time in mind?
Bridget: Well, me and my family are leaving in 15 minutes. Could you send someone after we have left. We will be out then for most of the day. 
Linda: Alright that is no problem. Is there anything else I may help you with?
Bridget: No, that's ll be all for now, if I need anything I will give you a call.  
Linda: OK. Have a nice day out with your family. You room will be clean by midday. 
Bridget: Thank you Linda.

Getting your clothes / laundry washed in a hotel conversation
Fred: Hello. Can you please send someone to pick up my laundry from my room?
Hotel receptionist: Sure. Would you like to send the laundry staff right now or later?
Fred: Well, I'm leaving to go on a fishing trip in about thirty minutes. So if you could send someone in the next fifteen to twenty minutes, that would be great.
Hotel receptionist: Sure, Sir that won't be a problem. 
Hotel receptionist: What is your room number?
Fred: My room number is 123.
Fred: When will the clothes be returned to my room? I'm leaving on Saturday.
Hotel receptionist: Well, today is Thursday, it usually takes a day so should be ready to collect tomorrow evening, but you can ask the laundry staff for a better estimate. 
Fred: Alright I will do. Thank you.

Asking for a wake up call conversation
John: Hello. Am John.
Hotel receptionist: Yes. Sir. How may I help you today?
John: I have a plane to catch tomorrow morning and I can't miss it. Is it possible to arrange a wake-up call for 6:30am?
Hotel receptionist: Yes, I am arranging that right now. What is your room number?
John: Am staying in room 666. 
Hotel receptionist: OK, you'll get your wake-up call at 6:30in the morning. Is there anything else I can help you with today?
John: Yes, I'd like to have some breakfast and a pot of tea delivered to by room after my wake up call.
Hotel receptionist: What breakfast would you like a full English or continental breakfast. 
John: A full English with extra toast please.
Hotel receptionist: Alright.
John: Yeah. That'll be all for now. I will settle my bill, when I check out in the morning.
Hotel receptionist: Would also like me arrange a taxi to the airport for you?
John: Hmm, yes that would be great. Can you order one for 8:30am.
Hotel receptionist: Yes, that will be fine. Is that all?
John: Yes. Thanks for all your help.
Hotel receptionist: Its was my pleasure. Have a nice day.
John: Thanks and you too, bye. 

Booking or scheduling  a taxi in a hotel conversation
David: Hello. would you organize me a taxi for tomorrow afternoon?
Hotel receptionist: That will be no problem. Where do you want the taxi to take you? 
David: Well, I have to be at a business conference for 2 o'clock at the Regents hotel. I'm hoping that it is not very far away from here. 
Hotel receptionist: No. It's only a twenty minute drive from this hotel and your will be fine as the traffic is very quite at that time.
David: Then one thirty will be fine. No! make it one fiffteen to be on the safe side. Book the taxi for 1:15 in the afternoon, please.
Hotel receptionist: OK. I will make booking right away for you.
David: Thank you for your help. And please tell the taxi company to make sure the taxi arrives by 1:15, as that will leave me plenty of time.
Hotel receptionist: Would you like me to order a taxi for when you return?
David: That's a great idea. Could make sure the taxi waiting for me outside for 8 o'clock.
Hotel receptionist: Don't worry, we'll take care of that. 
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